RedKings has been described as fast-growing; as the #1 Poker site; and a lot of other good things...but to be honest, what we really care about is making sure that you enjoy your poker and casino games in a safe, secure and fun environment.
At RedKings.com the customer really is king, and we always listen to your questions, comments and concerns.
Who are we?
RedKings Poker is owned by RK Operations and operates Poker as a platform subscriber of Microgaming Poker Network (MPN)
Managed by the RK Operation Group of Companies all Marketing and Customer Support for RedKings Poker is done out of the Group Office in Cyprus. To contact RedKings please use the following addresses:
Our Support team is there for you 24/7 via email [email protected]. You can find all our online contact details and telephone number at Support.
Software:
RedKings.com is offered on the MPN software platform, which is by far the most popular choice of poker and casino software. Our software is preferred by players worldwide for its ease of use, reliability and fantastic graphics. Choose your favorite avatar in the card room and while you play poker, enjoy all the attractive features available.
For example, you can track your statistics in a conveniently located box that opens below the main game screen by a simple click on an icon. Do you like chatting? An easy-to-read chat box opens up on the side of the screen, so you can keep an eye on it while you play.
MPN's software is constantly updated and improved, with great features that give you the choice of how you play our games. Don't want to download the games because you're at work, not at your home PC or just travelling around world, play the non-download (instant play) versions.
Feel like playing a few hands of Blackjack while you're waiting for a poker tournament to start? Go to the Casino tab and click to enter the Blackjack tables.
Your player account is easy to manage, with clear information on your transaction history, bonus history and other important statistics.
All in all, MPN is trustworthy and attractive software, and we know you'll enjoy it.
Integrity
We also offer the highest standards of integrity. Every game on our site has been independently tested to the most exacting standards. Furthermore, as a supporter of Responsible Gaming, RedKings.com offers advice and preventative measures on this subject.
RedKings employs a Random Number Generator (RNG) to ensure that all deals are completely, totally random. But you don’t have to take our word for it. eCOGRA, an independent testing agency and player protection and standards organisation, reveiews all hands played on RedKings each month and issues a report on how random the deal is. All players can view updated reports in RedKings’s poker software. More information on eCOGRA can be found at www.ecogra.com.
Payments
Safeguarding customer data is a priority at RedKings and MPN. Only secure and tested encryption technology is used when communicating with customers’ web browsers. All transactions Online are completely protected by the totally reliable payment systems operated by internationally recognized clearing partners.
Transactions and Billing
Redkings.com is operated by RK Operation Ltd, and operates poker powered by Microgaming Poker Network (MPN). All financial transactions are processed through Skill Processing LTD licensed in Malta and will show up on statements as SKP, Skill Processing, or RedKings.
On our terms and conditions page, /terms-and-conditions.html
Important
To play at RedKings you must be 18 years of age or older and a player can only have one account.
Play your online poker at RedKings. It is easy, safe and secure with prompt pay outs and fantastic customer service.